the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 8938289472
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. Click "send OTP" and wait for the allotted time, then seek assistance from the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming and not on bonus amounts collected. This means users can access their earned winnings but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure process. All required details must be accurately filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be a rare exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone, including the player who earned it. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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